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What should I do if I'm entering into an agreement with a debt agency?

We are sorry to hear about the situation that you are facing. Such arrangements can take many years to recover from and the agencies providing them can charge a large amount of administrative cost. If you would like to arrange a reduced repayment plan with us instead you can do so by completing the survey here to help us understand the situation.

If you are entering an IVA, DMP or other debt management plan then please request that the agency you are using contact Creditspring as soon as possible so that we can update your account.

Until we receive formal communication from them, you will continue to receive automated alerts and notifications regarding your account. If you still need to get in touch with us please click here.