We use cookies to help us improve and protect our services. By continuing to use the site, you agree to our Privacy and Cookies Policy
Creditspring Creditspring

Help Centre

How can we help?

Top suggestions

Help Centre > I want to change my account details
I want to change my account details 📝
How do I change the address on my account?
How do I cancel my Step, Core or Plus Membership?
How do I change the email address or phone number on my account?
How can I change my email address on a new paid membership?
Why is my account under review?
What should I do if I'm entering into an agreement with a debt agency?
How can I change the name or gender stored on my account?
How do I change my bank details?
Where can I reset my password?
What should I do if my financial situation has changed?