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Help Centre > I want to change my account details
I want to change my account details 📝
How do I change the email address or phone number on my account?
Why do I need an active direct debit mandate?
How can I change my email address on a new paid membership?
Why is my account under review?
What should I do if I'm entering into an agreement with a debt agency?
How can I change the name or gender stored on my account?
How do I change my bank details?
Where can I reset my password?
How do I change the address on my account?
What should I do if my financial situation has changed?
How do I cancel my Core or Plus Membership?