The
Creditspring
Way
Mission & values
At Creditspring, culture is more than good vibes or values pinned to a wall… it’s shaped by the everyday behaviours, decisions, and ways of working that define how we get things done.
Here, you’ll find who we are, what we stand for, and how we work together. It brings our values and behaviours to life in practical, day-to-day ways, shaping how we make decisions and do great work as we grow. Whether you’re new to the team, have been here a while, or are exploring whether Creditspring is the right fit for you, this is your go-to for what makes our culture unique.
Our vision: to help Britain borrow better.
We bridge life's gaps by making borrowing smarter, simpler and more human, so people can move forward with confidence
Creditspring is the UK’s leader in subscription finance. We support individuals on lower incomes and those who have often been overlooked by traditional financial services, helping them build greater financial security and move towards long-term financial freedom.
Our values shape how we work, make decisions and grow as a team.
These guide our everyday actions and help us build a company we’re genuinely proud of.
1
Work together
We collaborate, share ideas openly, and respect each other’s perspectives to achieve the best outcomes together.
Share progress, updates, and challenges openly so the team can move forward together
Seek out and genuinely consider different perspectives before making decisions
Give credit where it’s due and celebrate team wins together
Support one another when workloads or deadlines feel challenging
Listen with curiosity and respect, valuing each person’s ideas before sharing your own
2
Do the right thing
We take responsibility for our actions and always aim to do what’s right for our members and for each other.
Speak up when something feels unethical, unclear, or out of line with our mission or values
Admit mistakes quickly, take ownership, and work to put things right
Prioritise members’ best interests, even when it takes extra effort
Follow through on commitments and deliver on what you’ve said you’ll do
Treat everyone with fairness and respect
3
Love what we do
We care about the work we do and are passionate about the problems we’re solving.
Approach change and challenges with curiosity and enthusiasm
Take pride in the work we do
Share experiences and achievements that connect back to our mission
Seek out opportunities to learn and develop
Help create an environment where everyone feels valued
4
Don’t settle
We always strive for excellence, continuously pushing ourselves to improve.
Challenge the status quo and question how things can be improved
Hold ourselves and each other to high standards
Create space for honest conversations, feedback, and new ideas
Be ambitious in the work we do
Stay curious about new ideas, trends, and better ways of working
5
Take smart risks
We assess risk carefully and make thoughtful decisions every day.
Make informed, data-led decisions
Approach challenges and new ideas with an open mind
Learn from successes and failures, and adjust quickly when things don’t work
See setbacks as opportunities to learn and improve
Anticipate potential challenges and take action early
Pull up a chair.
Neil’s expecting you.
Neil’s expecting you.
“Our values matter from day one at Creditspring. Every candidate goes through a values interview, and once you join, you’ll sit down with me to talk them through. It’s genuinely one of my favourite meetings to have.
Living our values with intention helps us make better decisions, grow with purpose, and build a culture we’re genuinely proud of.”
Living our values with intention helps us make better decisions, grow with purpose, and build a culture we’re genuinely proud of.”
Neil Kadagathur, CEO and Co-Founder.
Our story
2016
🎉
Creditspring was born
13 Dec 2016
2017
💰
£2m initial capital raise
members joined Creditspring
👩💻
Our first employee joined
members joined Creditspring
🇬🇧
London office opened
members joined Creditspring
☕️💡
The start of many coffees and even more ideas
members joined Creditspring
2018
✅
FCA approval secured, we could officially start lending
members joined Creditspring
💸
Our first loan was issued
members joined Creditspring
2019
💰
£1.5m capital raised
members joined Creditspring
💸
5,000
members joined Creditspring
2020
💰💰
£1.3m capital raised
members joined Creditspring
💸
Over £5m lent to our members so far
members joined Creditspring
💰💰💰
A further £4.9m fundraised
members joined Creditspring
2021
💰💰
20,000
members using Creditspring
💸 💸 💸
£10m lent to our members over our lifetime
members joined Creditspring
🇮🇳
Bengaluru office opened
members joined Creditspring
🐶
Office dogs officially become part of the working day
Meet Piper, Dougal, Flora, Rosa, and Daisy (and yes, they know they’re in charge)
2022
💸 💸 💸
£60m lent to our members over our lifetime
members joined Creditspring
💰💰
150,000
members using our products
👩💼🙋♂️🧑💻👱♀️🧕👳♀️👨💼
👩💻🧑💼🧔♂️👨🦰🧑🎓👨💻👩🦰
👩💻🧑💼🧔♂️👨🦰🧑🎓👨💻👩🦰
50 people working at Creditspring
members joined Creditspring
🗣️
By this point, we were already speaking over 40 languages across the team
2023
💰💰
300,000
members using Creditspring
⚽️🏃
Creditspring football team and run club founded
members joined Creditspring
💸 💸 💸
£226m lent to our members over our lifetime
members joined Creditspring
🏆
Company awards won:
8
And we’re proud of
every single one
every single one
2024
💸 💸💸 💸 💸
💸 💸💸 💸 💸
💸 💸💸 💸 💸
£300m lent to our members
members joined Creditspring
🧘
Lunchtime yoga club launched
members joined Creditspring
Proof that flexibility applies to more than just working hours
2025
💵
We became profitable 🥂
members joined Creditspring
👩💼🙋♂️🧑💻👱♀️🧕👳♀️👨💼
👩💻🧑💼🧔♂️👨🦰🧑🎓👨💻👩🦰
👩💼👳♀️🧕👩💻👨💼🧑💼🧔♂️
👨🦰🧑🎓👨💻🙋♂️👱♀️👩🦰🧑💻
👩💼👳♀️🙋♂️👱♀️🧑💻🧕👨💼
👩💻🧑💼🧔♂️👨🦰🧑🎓👨💻👩🦰
👩💻🧑💼🧔♂️👨🦰🧑🎓👨💻👩🦰
👩💼👳♀️🧕👩💻👨💼🧑💼🧔♂️
👨🦰🧑🎓👨💻🙋♂️👱♀️👩🦰🧑💻
👩💼👳♀️🙋♂️👱♀️🧑💻🧕👨💼
👩💻🧑💼🧔♂️👨🦰🧑🎓👨💻👩🦰
100 employees working at Creditspring
members joined Creditspring
🏅
Officially certified as a Great Place to Work™
members joined Creditspring
💸 💸💸 💸 💸 💸 💸💸 💸 💸 💸 💸💸 💸 💸 💸 💸💸 💸 💸 💸 💸💸 💸 💸 💸 💸💸
Surpassed £750m lent to our members over our lifetime
members joined Creditspring
🎉
A pretty big year, all round
members joined Creditspring
People & teams
Our people
Our people are at the heart of everything we do. We believe a great workplace is one where everyone feels valued, supported, and inspired to do their best work. That’s why we’re always working to make Creditspring a place where people can thrive, supported by competitive benefits and a healthy work-life balance.
Our Springmates span London, Bengaluru, and beyond, with some working remotely from countries like South Africa, Portugal, and Canada. We speak over 40 languages and represent more than 24 nationalities, and that diversity is one of our biggest strengths.
That diversity of backgrounds and perspectives helps us learn from each other, challenge assumptions, and think creatively about the work we do. It’s what drives a culture of learning, curiosity, and continuous growth at Creditspring.
None of this would be possible without our brilliant team of Springmates, who bring that culture to life every day.
Our Springmates span London, Bengaluru, and beyond, with some working remotely from countries like South Africa, Portugal, and Canada. We speak over 40 languages and represent more than 24 nationalities, and that diversity is one of our biggest strengths.
That diversity of backgrounds and perspectives helps us learn from each other, challenge assumptions, and think creatively about the work we do. It’s what drives a culture of learning, curiosity, and continuous growth at Creditspring.
None of this would be possible without our brilliant team of Springmates, who bring that culture to life every day.
Our teams
Every department at Creditspring plays an important role in bringing our mission to life. From building products to supporting members, everyone helps shape what we do and how we grow.Our Springmates bring a mix of skills, experience, and energy to their teams, helping us support our members and keep the business moving forward. Below are the teams that make up Creditspring, and what each one is here to do.
Engineering
Mission
Leverage technology to enable the business to operate reliably, securely, and at scale, supporting both internal teams and the products we offer.
Responsibilities
🛠
Build, maintain, and improve our Frontoffice and Backoffice web applications
🛠
Monitor system performance and resolve issues to ensure reliability and uptime
🛠
Manage integrations and monitor key partner systems
🛠
Coordinate technical delivery to keep projects within agreed scope and effort
🛠
Collect, prioritise, and resolve bugs and technical issues
🛠
Work closely with Product and Design to deliver high-quality solutions
Product
Mission
Define and shape our product strategy, ensuring our products meet user needs while supporting business goals.
Responsibilities
🗺️
Define, communicate, and maintain the product vision and strategy
🗺️
Create and manage the product roadmap across teams and initiatives
🗺️
Lead user research to understand needs, pain points, and opportunities
🗺️
Monitor product and feature performance across user journeys
🗺️
Work with teams to deliver changes that improve the user experience
🗺️
Align stakeholders and teams around priorities and decisions
Design
Mission
Create user-friendly, visually engaging experiences and brand assets that positively shape customer experience and conversion.
Responsibilities
🎨
Design intuitive and efficient interfaces across our digital products
🎨
Apply human-centred design principles to meet real user needs
🎨
Create and maintain design systems, assets, and guidelines
🎨
Collaborate with Product, Engineering, and Marketing from early stages
🎨
Support brand development across products and marketing channels
🎨
Test, refine, and improve designs based on feedback and insight
Finance
Mission
Support strong decision-making by providing clear financial insight and managing company resources responsibly.
Responsibilities
💸
Produce internal management information and financial reporting
💸
Manage budgeting, forecasting, and cash flow
💸
Oversee statutory reporting, audits, and tax obligations
💸
Monitor and manage financial and credit risk
💸
Support investor and lender relationships
💸
Maintain financial controls, processes, and governance
Marketing
Mission
Drive sustainable growth by building awareness, trust, and engagement with the Creditspring brand.
Responsibilities
📈
Plan and deliver marketing campaigns across channels
📈
Define and manage the Creditspring brand and brand experience
📈
Create and oversee content, messaging, and campaign copy
📈
Manage social media presence and customer review platforms
📈
Lead growth and acquisition experiments with support from Design and Data
📈
Build and manage partnerships that support growth and retention
Data
Mission
Provide accurate, secure, and trusted data to give the business clear visibility and insight.
Responsibilities
📊
Manage reporting, dashboards, and data pipelines
📊
Monitor and maintain data quality and consistency
📊
Ensure data security, privacy, and regulatory compliance
📊
Support teams with analysis and data-driven insight
📊
Manage the lifecycle of data from source to reporting
📊
Improve access to data to support informed decision-making
Underwriting
Mission
Make responsible credit decisions that balance growth, risk, and fairness.
Responsibilities
✍️
Define and maintain underwriting rules, policies, and thresholds
✍️
Develop and manage application and renewal scorecards
✍️
Control internal and external data used in decision-making
✍️
Oversee implementation of underwriting logic in systems
✍️
Provide analysis to support growth and risk opportunities
✍️
Work closely with Engineering, Data, and Customer teams
Risk
Mission
Protect the business by identifying, monitoring, and managing risk across operations and decision-making.
Responsibilities
🚨
Maintain the company’s risk framework, policies, and controls
🚨
Monitor operational and regulatory risks across the business
🚨
Produce risk reporting and insight for stakeholders
🚨
Investigate incidents, near misses, and emerging risks
🚨
Support teams with risk-aware guidance and decision-making
🚨
Promote a healthy and balanced risk culture
Customer Operations
Mission
Support members throughout their journey by delivering reliable, compliant, and empathetic operational services.
Responsibilities
🧑🚒
Manage customer processes in line with policy and regulation
🧑🚒
Handle member enquiries and requests efficiently
🧑🚒
Identify and improve operational processes and workflows
🧑🚒
Gather feedback to inform product and service improvements
🧑🚒
Support quality assurance, training, and vulnerability handling
🧑🚒
Manage collections activity and third-party suppliers
Complaints
Mission
Ensure complaints are handled fairly, efficiently, and in line with regulatory requirements.
Responsibilities
🗯️
Manage complaints through to resolution
🗯️
Investigate cases and determine appropriate outcomes
🗯️
Handle FOS cases within required timelines
🗯️
Conduct root cause analysis to identify themes and issues
🗯️
Share insights to improve processes and customer experience
🗯️
Maintain complaints systems, reporting, and records
Compliance
Mission
Ensure Creditspring operates with integrity and meets regulatory and policy requirements.
Responsibilities
✅
Maintain compliance with regulatory obligations
✅
Review communications and materials for compliance
✅
Provide regulatory advice and guidance to teams
✅
Oversee governance, audits, and monitoring activity
✅
Manage SARs, reporting, and regulatory updates
✅
Ensure mandatory training is completed across the business
People & Talent
Mission
Create a people experience that attracts, supports, and develops great talent.
Responsibilities
🧑💼
Manage the employee lifecycle from recruitment to offboarding
🧑💼
Own recruitment, onboarding, and workforce planning
🧑💼
Maintain people policies and frameworks
🧑💼
Manage benefits, remuneration, and performance processes
🧑💼
Support learning, development, and progression
🧑💼
Champion Creditspring’s values and culture
Operations
Mission
Enable the business to run smoothly by improving efficiency, collaboration, and delivery.
Responsibilities
⚙️
Support cross-team collaboration and delivery
⚙️
Identify and resolve operational pain points
⚙️
Manage resources in line with budgets and priorities
⚙️
Lead change and improvement initiatives
⚙️
Reduce operational risk and inefficiency
⚙️
Improve productivity across the business
Legal
Mission
Provide practical legal support that protects the business and enables growth.
Responsibilities
⚖️
Advise on legal and regulatory matters
⚖️
Draft, review, and negotiate contracts and agreements
⚖️
Manage legal risk across business activities
⚖️
Manage legal risk across business activities
⚖️
Oversee external counsel and legal spend
⚖️
Build trusted relationships with internal and external stakeholders
Day to day at Creditspring
Where we work
Our way of working is built on trust, flexibility, and shared responsibility. Most of us work in a hybrid way, spending at least two days a week in the office and the rest working from home. A small number of roles are fully remote.
In London, Tuesdays and Thursdays are our busiest office days. In Bengaluru, it’s Mondays and Tuesdays. These are the days you’ll find the most buzz and collaboration across teams.
We also come together in person once every two months for our All Hands meeting, a chance to reflect, align, and connect as a company. This setup gives us the flexibility to do our best work, build strong relationships, and collaborate in ways that work for everyone. Above all, we prioritise the most effective way of working to get the job done and deliver for our customers.
In London, Tuesdays and Thursdays are our busiest office days. In Bengaluru, it’s Mondays and Tuesdays. These are the days you’ll find the most buzz and collaboration across teams.
We also come together in person once every two months for our All Hands meeting, a chance to reflect, align, and connect as a company. This setup gives us the flexibility to do our best work, build strong relationships, and collaborate in ways that work for everyone. Above all, we prioritise the most effective way of working to get the job done and deliver for our customers.
Working hours
Our standard working hours in the UK are 9:00am to 5:30pm, with a 30-minute lunch break. In India our standard hours are 11:30am to 8:30pm (local time).
These hours help keep us aligned across teams and give us enough overlap for collaboration. We get that everyone’s day-to-day looks a little different. Whether you have caring responsibilities, health needs or other commitments, speak with your manager.
We'll always try to find an approach that supports both your wellbeing and the needs of the team. We trust you to manage your time in a way that works. Our hybrid model gives us the best of both worlds: time together in person and the focus that comes with working remotely.
As Creditspring continues to grow and evolve, so will the way we work. If something feels off, speak up. We are always open to better ways of working together.
These hours help keep us aligned across teams and give us enough overlap for collaboration. We get that everyone’s day-to-day looks a little different. Whether you have caring responsibilities, health needs or other commitments, speak with your manager.
We'll always try to find an approach that supports both your wellbeing and the needs of the team. We trust you to manage your time in a way that works. Our hybrid model gives us the best of both worlds: time together in person and the focus that comes with working remotely.
As Creditspring continues to grow and evolve, so will the way we work. If something feels off, speak up. We are always open to better ways of working together.
How we connect
We invest time and energy in helping everyone feel part of the Creditspring community, no matter their team or location. From day one, we make sure you are introduced not just to the tools and tasks, but to the people too. You will know who your manager and teammates are, what to expect, and where to go for support.
Our buddy system gives every new Springmate a friendly face outside their immediate team, someone to check in with and help them settle in. We believe work is better when it feels human. That is why we create space to connect beyond deadlines and meetings, with time to talk, unwind, and enjoy each other’s company.
Here are a few of the ways we do that:
Our buddy system gives every new Springmate a friendly face outside their immediate team, someone to check in with and help them settle in. We believe work is better when it feels human. That is why we create space to connect beyond deadlines and meetings, with time to talk, unwind, and enjoy each other’s company.
Here are a few of the ways we do that:
🥂
In-person socials, from games nights to arts and crafts evenings
🌿
Wellbeing extras, including chair yoga and quarterly massages in the London office
🧠
Lunch and Learns, covering everything from fintech deep dives to open conversations on mental health
🌈
IDEA-led events that celebrate inclusion, diversity, equity, and allyship across our community
Tools we use
Like any tech company, we use a lot of tools, but each one has its purpose. We aim to give you everything you need to work effectively, stay connected and get things done with ease. Here is a quick look at the tools you will use most often and what we use them for:
Slack
Slack is our primary tool for day-to-day internal communication and quick collaboration. Ask your manager which channels you should join so you stay informed and connected.
Basecamp
Basecamp is where we manage projects, share updates, and track progress. It gives teams clear visibility on what’s happening and is also where monthly departmental reports are shared.
Notion
Notion is our intranet and central source of truth. It’s where you’ll find documents, policies, one-pagers, team planning, and personal notes.
Teams
Teams is used for video calls and meetings, including with external partners. All internal messaging and direct communication happens in Slack.
Sharepoint
Sharepoint is a document storage area. We use this as a home for spreadsheets, slides and other documents that need to be shareable. It’s the home of the Office Suite.
CultureAmp
This is our employee experience platform. In addition to running anonymous Engagement Surveys on here, you can view your career paths, competency frameworks, 360 feedback, 1:1 notes and more!
BambooHR
This is our HR system. It is your accessible database for employment details, personal information changes and booking time off.
Fathom
Fathom is our AI notetaker. Once admitted to a meeting, it will record the meeting as well as taking notes. After this call has finished, Fathom will share a summary of the call along with agreed next steps.
Working together
Hybrid work only works when we’re intentional. Here are a few tips to help you stay in the zone
- Plan your week so office days are for collaboration and remote days are for deep focus
- Keep your calendar clear and up to date so people know how to reach you
- Use our tools to stay connected, share updates early, and flag blockers before they grow
- Show up prepared, whether you’re in the room or on video
- Set a routine that helps you switch off at the end of the day
Hybrid work gives us flexibility. Using it well helps us stay productive, balanced, and connected.
Meetings
Meetings help us align, solve problems and plan ahead. We treat them with intention and respect.
Our core meetings include:
Our core meetings include:
- 1:1s with your manager
- Weekly team meetings
- Bi-monthly All Hands
- Bi-monthly Breakouts
- Lunch and Learns
We use Fathom to capture notes and follow-ups. If you are organising a meeting, include an agenda and make sure there is a room booked if needed.
View our meetings policyWhether you’re in a meeting or jumping into a quick huddle, give it your full attention. Closing Slack or putting distractions away helps everyone stay focused and make the most of the time together.
How we make and communicate decisions
At Creditspring, decisions are made with input from the right people, at the right time, and are clearly communicated across the business. When done well, this builds trust, helps us move faster and keeps us aligned with our goals and values.
We don’t believe in overcomplicating things. Here’s how we approach decision-making and keep everyone in the loop.
This is how decisions happen:
We don’t believe in overcomplicating things. Here’s how we approach decision-making and keep everyone in the loop.
This is how decisions happen:
1. Raise the challenge
If you spot a problem or opportunity, raise it with your manager, the Leadership Team or someone from the META group. You can do this in person, during meetings or in the Slack channel #product-and-member-improvement-ideas.
2. Suggest a solution
When flagging a challenge, we encourage you to include a possible solution. You do not need to have all the answers — just share your thinking.
3. Explore the options
Teams review potential solutions using feedback, data, best practices and input from across the business. Decisions are guided by our values and OKRs.
4. Make it happen
Once a direction is agreed, the project kicks off. If the change impacts the wider business, it is shared at the bi-monthly Company All Hands. All documentation and updates are tracked in Basecamp.
How we raise problems
At Creditspring, raising concerns and asking questions is part of how we work well together. One of our core values is Work Together, and that means creating a space where everyone feels safe to speak up — no matter their role or seniority.
Sharing problems early helps us move faster, avoid confusion and stay aligned. If something seems unclear or you spot a potential issue, it’s always better to talk about it than sit on it.
Sharing problems early helps us move faster, avoid confusion and stay aligned. If something seems unclear or you spot a potential issue, it’s always better to talk about it than sit on it.
Start with a conversation 💬
If something doesn’t make sense, speak to the person who owns it. A quick chat can often clear things up. And if you’re not sure who to ask, your manager is a great first stop. They’ll either know the answer or point you in the right direction.
Still need help? You can always reach out to the People Team. We’re here to support you.
Still need help? You can always reach out to the People Team. We’re here to support you.
Other ways to raise ideas or feedback📢
When flagging a challenge, we encourage you to include a possible solution. You do not need to have all the answers — just share your thinking.
- Slack: Share thoughts in the #product-and-member-improvement-ideas channel
- Surveys: Take part in our weekly Polly and our diversity and engagement surveys
- IDEA Office Hours: Book a slot with one of our senior leaders for a chat (check Slack for details)
Keep it open and honest 🌱
We believe everyone should feel comfortable raising issues, suggesting improvements or asking questions. Whether it’s your first day or you have been here for years, your voice matters. That is how we grow, improve and build a better Creditspring together.
How we give and receive feedback
Feedback helps us grow as individuals, as teams and as a company. Building a culture of continuous feedback is key to personal development, stronger collaboration and delivering the best possible product to our members.
How we give feedback
There are two types of feedback we focus on at Creditspring:
- Reinforcing feedback helps someone continue or build on what they’re doing well.
- Redirecting feedback supports someone in changing or improving a behaviour.
Giving redirecting feedback can feel awkward. It is human nature to avoid tricky conversations, but having a shared language helps. That is why we encourage using the SBI model.
The SBI model
The SBI model provides a simple structure to make feedback clear, specific and useful. It stands for:
- Situation – Describe the moment where the behaviour occurred
- Behaviour – Explain the behaviour you observed
- Impact – Share the effect it had
Alongside the model, here are a few things to keep in mind:
- Is it timely? The sooner you give feedback, the more helpful it is
- Is it based on fact? Feedback should be grounded in observable evidence
- Are your intentions clear? Feedback should come from a place of support and growth
When we give feedback
Everyone receives feedback differently. Whether it’s in person, on Slack or in writing, tailoring your approach helps feedback land in the right way. Here are a few ways we give feedback at Creditspring:
- Performance reviews: Mid-year reviews include peer-to-peer and upward feedback
- Shoutouts: Use the #shoutouts Slack channel to celebrate great work. These are pulled into Culture Amp so they’re easy to find
- Anytime feedback: Use the “Anytime Feedback” feature in Culture Amp to request or give targeted feedback at any point
- Springmate recognition: Nominate a teammate for Team Player of the Month or a Values Award
- 1:1s: A great space for open feedback and reflection. If you’re in the office, opt for an in-person 1:1 when you can
- Written comms: Some people prefer written feedback via Slack or email — choose what works best for them
- Engagement surveys: Twice a year, we gather company-wide feedback to help us grow and improve together
How we approach work
Our approach is built on two pillars: Company Values (a set of organizational standards on how we solve problems) and Work Ethic (a set of personal standards by which an individual approaches their work).
Show up & be present
We always show up in the best way we can. This means being fully present and engaged for our members and our colleagues, ensuring we bring our best selves to every interaction.
Build trust through accountability
We take accountability and simply do what we say we will. This creates a cycle of success: accountability builds reliability, reliability earns trust, and trust grows responsibility.
Be respectful & approachable
We treat everyone with respect, regardless of their role. This applies to our members, our colleagues, our partners, and the company as a whole.
Take initiative & smart risks
We help out whenever we can. We use our initiative to take smart risks and focus on getting stuff done.
Thrive in ambiguity
We embrace change rather than resisting it. In uncertain situations, we choose to be innovative rather than blockers.
How we encourage equal voice and psychological safety
We want everyone at Creditspring to feel safe, heard and valued. When people feel supported and able to speak openly, we do our best work together.
That’s why we invest in initiatives that support inclusion, wellbeing and equal voice across the business. Our IDEA group (Inclusion, Diversity, Equity and Awareness) leads many of these efforts, hosting regular events and helping shape an inclusive culture. They meet monthly and welcome new members at any time.
You can reach the team by:
That’s why we invest in initiatives that support inclusion, wellbeing and equal voice across the business. Our IDEA group (Inclusion, Diversity, Equity and Awareness) leads many of these efforts, hosting regular events and helping shape an inclusive culture. They meet monthly and welcome new members at any time.
You can reach the team by:
- Emailing idea@creditspring.co
- Joining the Slack channel #idea-group
We track key metrics like the gender pay gap, gender split and sense of belonging so we can keep learning and improving.
We’re all different, with different backgrounds, strengths and needs. And that’s something we celebrate. It’s also why creating a culture of psychological safety isn’t just a nice-to-have, it’s essential to how we grow, connect and succeed as a team.
We’re all different, with different backgrounds, strengths and needs. And that’s something we celebrate. It’s also why creating a culture of psychological safety isn’t just a nice-to-have, it’s essential to how we grow, connect and succeed as a team.
That's a wrap
Thanks for taking the time to read through our playbook. We hope it’s given you a clear sense of who we are, how we work and what we care about.
This isn’t just a guide, it’s a reflection of our culture, and a resource to help you feel at home and thrive here at Creditspring.
Like us, it will continue to grow and evolve. So keep sharing your ideas, asking questions and giving feedback. Building a great place to work is something we all do, together.
We’re proud to be a team that does the right thing, embraces fresh ideas and takes smart risks together.
This isn’t just a guide, it’s a reflection of our culture, and a resource to help you feel at home and thrive here at Creditspring.
Like us, it will continue to grow and evolve. So keep sharing your ideas, asking questions and giving feedback. Building a great place to work is something we all do, together.
We’re proud to be a team that does the right thing, embraces fresh ideas and takes smart risks together.